Bumped passenger scores $10K flight voucher after Twitter tirade
- Author: Darren Santiago Mar 24, 2018,
Mar 24, 2018, 10:41
A United Airlines passenger was offered a $10,000 voucher after she was bumped from an oversold flight.
For Allison Preiss, a communications director from Washington who began tweeting Thursday morning from Dulles International Airport after she was asked to deboard, her travel experience ended much better than it began.
The United Airlines flight had one too many passengers because of the faulty seat - so they started offering incentives to their customers to not board the plane.
"They are kicking me off this flight", she tweeted. Preiss said the airline chose to remove her because she paid the lowest fare.
Interested in United Airlines?She was at first offered a $1,000 travel voucher, but it was bumped up to $10,000 when she asked for a cash refund. Per NBC Washington, Preiss didn't want to give up her seat because she was headed to a friend's bachelorette party. They just offered me $10,000 in travel credit. She said she was thinking about going to Hawaii with her voucher.
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Eventually, United upped its offer to a $10,000 voucher, the maximum amount the company allows.
Preiss tweeted all throughout the incident, giving details like the fact that she also got meal vouchers for the delay.
In response, a United spokesperson released a statement saying it had "issued this voucher per our policy".
United raised its payment cap to $10,000 previous year after a passenger was literally dragged off a flight.